- Home >
- Kinetic Support
Kinetic Math and Physics Support
Installation
MAC
- Macintosh Installation
To install, download the file and then double click on it. The total time for installation is approximately five minutes, depending on the speed of your computer's processor. In order to minimize installation time, we recommend turning off any anti-virus scanning software before beginning installation.
Program files are stored by default in the "Applications" folder under "Perfection Learning." - Uninstalling on Macintosh
Drag the following folders to the trash to remove a Perfection Learning product. refers to the name of the product, for example “Algebra I Online”
Applications/Perfection Learning/
UserLibrary/Application Support/
The desktop icon, if you created one. - Using the Textbook
On a Macintosh, Double-click the product icon on your desktop.
PC
- Windows Installation
Run the installer. The total time for installation is approximately five minutes, depending on the speed of your computer's processor. In order to minimize installation time, we recommend turning off any anti-virus scanning software before beginning installation. Depending on your antivirus software, you may have to temporarily disable it to complete authentication of this software.
The files are stored in the "Program Files" directory under "Perfection Learning" - Uninstalling on Windows
Choose "Perfection Learning" from the Start menu/Programs, and run the uninstaller to remove the product. - Using the Textbook
On Windows, double-click the icon on your desktop or choose "Perfection Learning" from the Start menu/Programs, and select the product you want to launch.
System Requirements
- Macintosh
Mac OS X version 10.9–10.14
Screen resolution: 1024 x 768 and higher
RAM: 512 MB or greater
Disk Space: 90 MB available
These products are not compatible with Mac OS version Catalina. - Windows PC
Windows XP and newer
Screen resolution: 1024 x 768 and higher
RAM: 512 MB or greater
Disk Space: 35 MB available
Supported Browsers
- We encourage our users to use the latest version of Google Chrome for the best possible experience. However, we do offer limited support for other popular browsers including the latest versions of Safari and Microsoft Edge. If you encounter any problems, please switch to Google Chrome before submitting issues.
Online Homework Guides
- Instructors Guides
First Person Physics
Principles of Physics
Physics for Scientists and Engineers
Kinetic Math - Students Guides
Principles of Physics
Physics for Scientists and Engineers
Kinetic Math
Frequently Asked Questions
Ordering Questions
Why haven’t I received my set up email?
- It may have gone to junk mail, please check that folder.
- Make sure the email address you are using is your web store account email.
- If you have a web store account, you can log in to retrieve your email at http://webstore.kineticbooks.com
Where can I find Getting Started Guides for teachers and students?
Why is my credit card charged but my order never went through?
- If your credit card was denied, your bank may put a hold on the funds for a short amount of time. Most holds on funds clear within 7–10 business days. Please check with your bank for more information.
How can I find information about my order history?
- Log into your web store account to access past orders and any emails that were sent to you.
Can I purchase a printed textbook without buying a digital program?
- No. Our products are completely digital, we only sell the printed textbooks as a supplement.
Can I convert a 1 year license to a 6 year license?
- Certain 1-year licenses may be converted into 6-year licenses. Please contact customer service for more details.
Does Perfection Learning provide bookstore discounts?
- No.
Installation
What technologies do the Textbook and Virtual labs use?
- The product was developed to run in a browser environment using HTML, JavaScript, Java 1.4.2_01 or higher, Flash version 10.0
Where can I find a link to the product installer?
- Refer to the original set up email. You can also log onto your web store account to access any past emails.
Can I install the products on the school server?
- No, but you can include a link to the web access installer.
Can I use the product with an LMS (Learning Management System)?
- Yes, you can copy links from the program into your LMS. Please contact customer service for more information.
Why do I need to download an installer if my program is web access?
- The installer provides a secure and stable client environment to run our web-based programs. This approach has proven the most effective way to deliver consistent and reliable service to our customers.
Can I reinstall the product after a reformat of the same hard drive?
- Yes, you can reinstall the product on as many computers as needed. Your username and password can be used on any computer the product is installed.
How is the product updated?
- When a user logs on, the latest version of product content is used, no action by the user is needed for content updates.
- In rare cases, an update is available for the locally installed applicaiton. Updates can be performed manually by clicking on Preferences in the footer of the textbook and choosing Updates.
Will your products run on iPad?
- First Person Physics and MathX are iPad compatible.
Where is the PDF to my program?
- The PDF link is located on the table of contents page.
Can I print out the PDF and give it to my students?
- The PDF copy is intended for the use of the licensee of the product. Using program PDFs from a single license for whole class use is prohibited.
Kinetic Science Products
What math knowledge is needed for each level of physics?
- First Person Physics— Currently enrolled in Algebra I
- Principles of Physics— Algebra based, at least Algebra I, currently enrolled in Algebra II
- Physics for Scientists and Engineers— Calculus based
Do I need to use a physics textbook with Virtual Physics Labs?
- Virtual Physics Labs is a stand-alone, supplemental product. It is best used with one of our physics programs or a print textbook.
Do the physics products have teacher resources?
- We provide a solutions guide and an online homework option as well as the optional Virtual Physics Labs.
Are there worked out solutions for the end of chapter problems?
- This is included in the solutions guides.
Have the physics products been College Board aligned?
- Principles of Physics has been aligned to AP Physics 1 and 2.
- Physics for Scientists and Engineers has been aligned to AP Physics C.
How many end of chapter problems are included in each title?
- There are over 2000 end of chapter problems.
Kinetic Math Products
Are your math programs considered core curriculum or supplemental?
- Although they can be used as supplemental, our products are designed as comprehensive core curriculum and are an ideal replacement for traditional print textbooks.
What is the difference between the student and teacher’s edition?
- The teacher edition has the same content as the student edition but also contains the following instructor resources:
-Getting Started
-Lesson Plans
-Assignment Generator
-Assessment Resources
-Common Core Correlations
-All answers to End of Unit Problems
-Answers to Paper and Pencil Quick checks
- Our 2.0 math programs, released in 2011-12, are built for the Common Core State Standards and include a number of enhancements including:
-Dozens of new content sections in each program
-Thousands of new problems
-Complete program redesign
-Hundreds of new videos
-…and much more
We are currently using version 1.3 of Kinetic Math. Can I mix the usage of version 1.3 and 2.0 products in my classroom?
- The teacher and student editions must all be the same version. Please contact customer service about upgrade options.
How do you enter exponents and the multiplication sign?
- You can write E for exponent i.e. 6E-2.
If this does not answer your question; please feel free to contact us at: kbsupport@perfectionlearning.com
Why are mathematical symbols such as “closed integral” and “dot product” displaying incorrectly?
- Occasionally, Windows does not refresh installed Fonts. Below are the steps to resolve these problems:
1. Open Windows Explorer
2. Navigate to Windows/Fonts
3. Confirm that the Esstix Math font is in this directory
4. Refresh the page that contained the bad symbols display
Why are there answers for only every other problem at the end of each unit?
- Most math texts show the odd answers only. Homework assignments typically consist of questions with both odd and even-numbered problems. Students demonstrate mastery by working through problems without assistance. Unlike print textbooks, though, Kinetic Math programs have abundant, easy-to-access help resources like Quick Checks, whiteboards, and videos to assist students if they get stuck. Kinetic products follow the research-based methodology of gradually releasing responsibility to students.
Why do the standardized test answers not appear?
- This is based on feedback from teachers, who prefer answer questions of this type as part of their proficiency assessments.
When do my grades appear in the grade book?
- I have completed the homework, and the scores show, but they do not appear in the grade book.
Grades do not show up in the grade book until the due date.
What are the features of online homework accounts?
- Instructors have the ability to set up courses and assignments. Instructors can eliminate the possibility of sharing of answers by students through using “vary the parameter” technology in the questions. Students get the same exact type of question, but with coefficients and/or constants that are varied by student. This feature can be turned off to accommodate cooperative or flexible groupings of students.
- Online homework is automatically graded, providing instantaneous, actionable data for instructors.
What are the differences between physics and algebra homework?
- Physics
-Assignment creation
-Grade book for assignments - Algebra
-Assignment creation
-Thousands of vary-the-parameter problems
-Grade book for assignments
-Grade book for book scores
-Report creation
- No.
